WELCOME to the debut of “The Truth Is!”, a blog of reporting and commentary that aims to be informative, thoughtful and provocative. At least initially, the blog will have a strong heartland flavor by virtue of the connection of a number of us to Cowles family journalism. I am former editor of the Des Moines Register’s opinion pages. Another contributor, Michael Gartner, is former editor of the paper; he later served as president of NBC News. Another former Register editor who has agreed to contribute, Geneva Overholser, is director of the University of Southern California’s Annenberg school of journalism. Followers of the blog will have access also to the work of Herbert Strentz of Des Moines, a close Register and other newspaper watcher who once headed Drake University’s journalism school. Bill Leonard, a longtime Register editorial writer, will add insights.

“The Truth Is!” will be supervised by my daughter, Marcia Wolff, a communications lawyer for 20 years with Arnold and Porter (Washington, D.C.). Invaluable technical assistance in assembling and maintaining the blog is provided by my grandsons Julian Cranberg, a college first-year, and Daniel Wolff, a high school senior.

If you detect a whiff of nepotism in this operation, so be it. All of it is strictly a labor of love. —Gil Cranberg

Thursday, April 18, 2013

Gilbert Cranberg: WANTED: ACTIVIST READERS

A new flock of Pulitzer Prize winners was announced recently. True to form, Gannett publications drew a blank. Now and then the chain with the largest number of papers will snag a Pulitzer or be a top-three finalist, but most often Gannett publications are also-rans. That’s in keeping with the chain’s reputation for excelling in making money rather than for its journalism.

A telling example: In 2011, Gannett laid off 700 U.S. employees after upping executive salaries and bonuses. The income of the head of the newspaper division was $3.4 million in 2010 up from $1.9 million the previous year. Nevertheless, in a tin-eared memo to staff, the head of the newspaper division wrote, “While we have sought many ways to reduce costs, I regret to tell you that we will not be able to avoid layoffs.” 

Readers are not powerless to influence policies at the papers they buy. Newspaper subscribers are customers. No business can afford to ignore the wishes of its customers. A single subscriber can be brushed off, but if enough of them voice the same complaint, they have to be paid attention. 

Readers have a big stake in their community’s newspaper. They depend on it not only for information but to ride herd on their elected officials. 

A missing ingredient in virtually every community is organized readers determined to safeguard the quality of the community’s newspaper. If corporate headquarters wants to cut the size of the news hole, it should have to count on doing it only after consulting with the local organization of readers. The same would apply to staffing levels, profit margins and other policies with a bearing on a paper’s quality.

When Gannett's Des Moines Register not long ago dropped both the New York Times and Washington Post-Los Angeles Times news services, there wasn't a peep of protest from readers.  They should have been up in arms and their voices heard as far away as corporate headquarters in Virginia.  For much too long readers have been much too passive about the quality of the papers they support. They need to become activist readers who speak up and demand a voice on matters that affect their community’s paper.

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